This new Wordpress thing isn't recognizing my email address that I got the email to when I go to log in. Do I need to create a new account?
Yes.
But why do I have to create a new account when I already have one?
1. You have an account in the back end CRM system, which is new
2. Your account was transferred from aMember, which is the old system
More functionality and more efficient member management. And math, always math.But why do we need a new system, I liked the old system.
And math, always math.
all fixed! thanks KenIt's weird, I was checking my records to see when to renew, I was always on automatic renewal.
so I went to Paypal / records and found out automatic renewal took $35 on May 21 and
another $25 on June 4 2020. I still want to support and be a member, but when do I pay again?
View attachment 159123View attachment 159124
This is only true if you’re renewing your membership, you can’t just sign in for the fun of it, or check your membership. I think. I can’t remember if the old system was the same. I would say that the message needs to be put in context.Yes.
To everyone else, wondering why everything is so hard, you can go up a few posts and read this:
JORBA Open Membership Page
Sorry everything is new. It's a WordPress site, you'll make new credentials. Your email will be the link to CiviCRM probably too late: is there an importer for the old user id's and email - then the password reset link would work (actually a force reset could be set.) OTOH this would provide...www.mtbnj.com
As much as I am making fun of Magic here, this is what 95% of the people do. Gloss over details then ask a question contained in the details. To be fair, the messages need to be short & concise to transfer information to the end user.
TL;DR - Yes.
Tom fixed you up, glad it's taken care of.all fixed! thanks Ken
I would say that the message needs to be put in context.
My renewal wasn't until July, but I created an account and upped my membership level.My renewal is in September, should I renew now or will I receive an email reminder?
** Note - If you setup reoccurring payment each year you'll need to de-activate the other reoccurrence or have two memberships... win\win for JORBA.