iman29
Well-Known Member
Opened a chat/ticket with FitBit's lame support. I found multiple discussions in the community forum reporting my same exact issue around the same time (early November).Thanks.
Garmin actually syncs fine it’s the only thing that works.
Today the C2 rower app worked fine and I didn’t do anything different.
Will try the Fitbit again which is the original problem I posted.
After a long debate on why there is no way my iOS version is somehow the reason for the issues I ended up with this:
so you are confirming there is an issue on the Fitbit side with pushing activities to Strava?
09:37 am
We’re aware of it and are working to identify a resolution as quickly as possible.
09:37 am
ok so will the team publish some kind of announcement to the customers? i have not seen anything
09:39 am
Our team usually send the fix through updates. I recommend that to keep your Fitbit app updated to get the fix once it is out.
09:40 am
so you are stating that the issue is with the app
09:42 am
I can see that your Versa 3 is syncing normally so the issue may be with the app.
09:45 am
not sure exactly how the app itself has anything to do with the activities syncing to Strava but OK




