mtbiker87
Well-Known Member
Funny you mention this, as I was going to post up that today I was testing mine after doing a service. It stopped doing the shock absorber thing the next day after that ride, but would intermittently act weird, like not go down all the way, come up slow, that sort of stuff. In the process of checking the cable operation, ect, I pulled the cover off the actuator, (externally routed ) and noticed that the nylon cable thingy was super frayed. While playing with the cable tension a time or two , it broke. I contacted PNW, who were super helpful, and offered to replace the post, send me a shipping label to send mine in for repair, or send me a new nylon cable if I wanted to try and fix it myself. They also suggested pulling more if the nylon cable through, as there is plenty of extra length , which is the route I went. Watched thier service video, did the deed, pulled some extra cable through, ran a drill bit through the barrel that held the nylon cable to clean up a burr, and we're good to go. Tried it today and so far so good. Yay PNW !!Seatpost issues seem to be contagious. Rode with @mtbiker87 a few weeks ago and his post crapped out. A week later mine was acting more like a shock absorber than a post.
PNW has been good to deal with. They ended up swapping out my seatpost for a rebuilt replacement. Rock solid operation this weekend.
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