Don't piss off the red guy
I just wanted to give a shout out to Pete (TownCycleBoy) of Town Cycle in West Milford. He hooked me up with a hard to find part for my wifes bike. I tried 2 different shops and they weren't able to get the right part. Pete went the extra mile to ask me for more info and photos of what I needed to ensure I get the right part. Then he contacted the manufacturer with what I needed so the same mistake the other shops made could be avoided. To top things off, he got them to send the part on warranty so he didn't charge me anything. That's customer service. Pete was out riding when I showed up at the store today but the guy that was there helped a great deal. I forgot to ask his name so Pete, please thank him for me.