M
markfi
Guest
I wanted a new bike for a few reasons, the main one being that my lower back was killing me and after reading this forum decided to give Halters a try. I went in and Jason (I didnt know it at the time but he was the owner) asked me what he could do for me. After telling him that I had a bad back, probably wanted a hybrid with adjustable handlebars, and gave him my price range he went to work. He told me he wasnt crazy about adjustable handlebars and that before anything else he wanted to figure out was most comfortable and supportive of my back. After letting me test ride a few bikes and not being completely comfortable on them with my back he came up with an idea. He took a cross-bike that had road bike handle bars (sorry i dont know terminology) and put a straight bar on it that is usually used on a cruiser. I wasnt allowed to take it out because in order to switch out the handlebars all the brake cables would have had to be changed so I was he hooked it up to some contraption that allows you to ride the bike in place. I liked it a lot but the bike was twice what my price range was so I wanted to sleep on it.
When I came in the next day to see if I could get a similar bike but cheaper, Jason immediately helped me event though the store was busy. I told him the bike might be a little too expensive for me and he started racking his brain again for ideas on what he could do for me - showing me several things on the internet. He still had the bike with the switched out handlebars (which one of his employees referred to as the monster) and despite being an insurance nightmare by letting me ride the bike outside in the parking lot(he tied up the the road bike handlebars with the brake and brake cables to the cruiser handlebars) he wanted to please me. I rode the bike and loved it and I asked Jason if he could do all the modifications that day for me and without hesitation he said yes.
All and all I am very happy with my purchase despite going way over of my budget - I absolutely love the bike (or the monster as it is so affectionately referred to) and the only regret I have is I didnt find Halters sooner. At no point did I feel pressured to buy this bike and Jason's main concern was that I feel comfortable. I greatly appreciate the innovative and passionate approach Jason gave to my situation and in finding me the right bike. I highly recommend Jason at Halters to anyone.
When I came in the next day to see if I could get a similar bike but cheaper, Jason immediately helped me event though the store was busy. I told him the bike might be a little too expensive for me and he started racking his brain again for ideas on what he could do for me - showing me several things on the internet. He still had the bike with the switched out handlebars (which one of his employees referred to as the monster) and despite being an insurance nightmare by letting me ride the bike outside in the parking lot(he tied up the the road bike handlebars with the brake and brake cables to the cruiser handlebars) he wanted to please me. I rode the bike and loved it and I asked Jason if he could do all the modifications that day for me and without hesitation he said yes.
All and all I am very happy with my purchase despite going way over of my budget - I absolutely love the bike (or the monster as it is so affectionately referred to) and the only regret I have is I didnt find Halters sooner. At no point did I feel pressured to buy this bike and Jason's main concern was that I feel comfortable. I greatly appreciate the innovative and passionate approach Jason gave to my situation and in finding me the right bike. I highly recommend Jason at Halters to anyone.
