My friend John picked up his wife's new Model 3 Performance this morning. I drove him up to the Springfield Tesla store (? distribution center? I don't know what they call it).
The car was sitting outside, ready to go but locked with no obvious way to get in. It turned out that they expected him to sign in on his Tesla app, accept delivery, and the car was his. Um. No. After some discussion, they changed his pickup type so he could get in the car and check it out. Everything was great though. No issues. We saw another new 3 that looked just terrible. Both front doors were super tight against the fenders with big gaps to the rear doors. This wasn't nit picking - it jumped out at you at first glance.
Anyway, interesting non-event picking up a $59k car. John didn't care but I can see some people would want more of an experience. I don't know how much of it was COVID-related vs. just the way they do business new.
The 3 replaces an early P85+ S that he's sick of repairing. The last straw was a $4k estimate to get the heater working. He fixed it himself with a $140 ebay'd part. He would have preferred a Taycan but his wife thinks P-cars are too fancy. That, and the charge network isn't as robust.
First report is that he likes it better than the S. His S was RWD so not nearly as quick as the new car.