Update, also sent to members through the site:
As you may have heard, our wicking tees (for members at the Black Diamond and Double Black Diamond levels) came in damaged from the embroiderer. They were ordered from Hoss MTB, and subbed out by Hoss to an embroiderer that they have used many times in the past. The embroiderer shipped direct to us. When they came in, each jersey had a tear in the same exact spot, seemingly from the table the embroiderer clamps them to. We couldn't in good faith send them out to you all. I feel it makes a bad first impression.
I sent pics of the damage to Hoss and they have come back with good news. They are in the process of making new rancher tee's for us and the embroiderer knows where the mistake was made and feels he can fulfill our order. I can say the embroidery looks top notch; if it wasn’t for the tears we would have been extremely happy with the end result.
I hope to have the new ones in early next week and we will work hard to ship them right out to those of you patiently waiting.
The good news is that we are extending each of your memberships three months to make up for the extended wait time for your schwag and member cards. Hoss has also offered a one time discount for our members, nothing is set in stone yet but I am working out the details and will pass along the info to you all in a separate email.
Thanks for your understanding. Have a wonderful July 4th, hope you all get some great rides in this week.
Ken Seebeck & the JORBA Devo Staff