Retail may not be for you then lol
GOING OUT OF BUSINESS SALE!!!!!!
- Thread starter Bike N Gear
- Start date
My opinion on bike shops is probably the same as coffee shops. It costs a goddamn fortune just to rent the retail space so you have to assume they're cutting corners at every step of the way to stay above water. I cannot imagine what rent for that HB store in Summit costs per month.
So if they gave free cookies they would have been made by some kid making such a low wage that they would probably be inedible.
So if they gave free cookies they would have been made by some kid making such a low wage that they would probably be inedible.
Steve Vai
Endurance Guy: Tolerates most of us.
No cookies are inedible. Although one time one of my children made cookies with Salt instead of Sugar and they were difficult to get through, but edible.
NJ Gator
Active Member
Gary- I had no idea. Happy retirement! Years ago, my 9 month old daughter was in RWJ with RSV. I stopped by the shop several times just to shoot the sh!t. You handed me a ton of past, out dated Dirt Rags to help me get thru that as a new Dad. Thanks man- that meant more than you know.
Well, if you want to be exact, the original qoute was "The customer is always right, in matters of taste." So sure, but that has almost nothing to do with what we are questioned about.
See. We're not dicks all of the time.
mtn
Well-Known Member
Which Diverge do you have?
Everyone bought Ravens from us. Paid for my house. This ain't the good old days anymore.
I love Pop's! I didn't really love Effingers. And I was sad the Bound Brook shop closed. I try to support them all the time
iman29
Well-Known Member
Thanks! ironically I’m a 58 but not in the market for a bike tho.
Google maps took me this way anyway due to traffic this morning.
See u later regardless unless work messes me up last minute.
We seem to be doing just fine, retail seems to be for us...We just may not be for you...
Thanks Ejd... Efinger was an interesting thing for us. While one of the owners was very supportive and let us do our own thing most of the time, the other one liked busting our balls and made us do some stupid stuff for sure. Bound Brook closed when the owners sold the building, and the new owners seem to have just wanted the property, not interested in renting. There is something to be said for guiding your own ship....We bend over backwards to try and make our customers as happy as possible. I just absolutely refuse to have my staff abused by entitled Karens and Kevins, and now have the authority to fire them as customers. That may seem harsh to some people, but I have great people here and they know I will have their backs.
That may be true, but it’s after buying at least 15 (so $45k….at least) of bikes in retail. So I’ve definitely supported.
Um...OK...Congratulations? I am sure the shop(s) that you purchased from appreciated it, as we appreciate our customers who have done the same.
Steve Vai
Endurance Guy: Tolerates most of us.
I bought a Camaro with the Commission I made off Jeremy 😘
(That's not actually true, we don't get commission)
I’m sorry how I might have come off. It’s not meant to throw shade on bike shops. I don’t know you, and have never been to your shop.
My point and intent was maybe the people on this site could offer some constructive insight that could help shops. Clearly I was way off base. It’s super difficult to have an open and honest discussion between shops and customers. Best of luck
As much as you joke, people could actually learn a lot from how you take care of your customers.