i will preface this by first saying i am annoyed by this and will be heading to bed... but if anyone has any insight to the following issue, i'd appreciate it.
Printer: Samsung Xpress C430W
issues:
1- no/low toner message despite all 4 CMYK toners being brand new
2- replace with transfer belt unit "status" despite that also being brand new (literally delivered today)
printer is connected via USB. so no wacky bluetooth/wifi whatever bullshit. i've pulled every part of the printer i can out, wiped it down, etc.
i got it to print one thing then it refuses to print. unplug, restart, print one thing and then repeat bed shitting.
checked for laptop updates. restarted work laptop. try to print. same print one thing then shit bed issue.
unplug from work laptop USB and plug into personal laptop via USB and it says printer is working fine. prints everything i've tested so far.
delete printer app from work laptop. remove printer from printer list. reinstall printer. still not printing.
because it's work laptop, i cannot even run trouble shooter mode without admin log in.
if i didn't literally just get work to pay for new toner and this belt thing ($$$$$), i might ask for a new printer. but i'd like to try to get this to work seeing as it DOES work from my personal laptop.
luckily i don't print too often and, although it would be a pain in the ass, i could probably save stuff i need to print to my google drive and then print it from personal laptop until i feel enough time has passed and i can say "new printer please"
i also don't like asking IT for help because i find i solve the problem faster and their solutions are usually "your internet is slow" type answers. they obviously do not understand the stubbornness and self ingenuity of gen x-ers.
Printer: Samsung Xpress C430W
issues:
1- no/low toner message despite all 4 CMYK toners being brand new
2- replace with transfer belt unit "status" despite that also being brand new (literally delivered today)
printer is connected via USB. so no wacky bluetooth/wifi whatever bullshit. i've pulled every part of the printer i can out, wiped it down, etc.
i got it to print one thing then it refuses to print. unplug, restart, print one thing and then repeat bed shitting.
checked for laptop updates. restarted work laptop. try to print. same print one thing then shit bed issue.
unplug from work laptop USB and plug into personal laptop via USB and it says printer is working fine. prints everything i've tested so far.
delete printer app from work laptop. remove printer from printer list. reinstall printer. still not printing.
because it's work laptop, i cannot even run trouble shooter mode without admin log in.
if i didn't literally just get work to pay for new toner and this belt thing ($$$$$), i might ask for a new printer. but i'd like to try to get this to work seeing as it DOES work from my personal laptop.
luckily i don't print too often and, although it would be a pain in the ass, i could probably save stuff i need to print to my google drive and then print it from personal laptop until i feel enough time has passed and i can say "new printer please"
i also don't like asking IT for help because i find i solve the problem faster and their solutions are usually "your internet is slow" type answers. they obviously do not understand the stubbornness and self ingenuity of gen x-ers.