Team MTBNJ Halter's
Can I ask what the price was on a replacement?Yea, it was a crash. Part that pissed me off was they changed the frame and didn't have any rear triangles in stock, so only option from Ibis was to buy a new frame under crash replacement. Price was reasonable for a new frame, but I didn't really feel like laying out that kind of money on a relatively new bike. Who doesn't keep some spares in inventory for warranty claims? I sent it out for repair to a reliable service instead.
I wouldn't be surprised if it was a non-crash warranty they'd just send a whole new frame, vs a rear swing arm. Especially with all the changes in colors it's hard to keep them in stock along with keeping customers happy to have a non-crash warranty and different colors front vs rear.