Here's reason # 4,000,001 to deal with a reputable LBS.
Advocacy.
My 2007 Specialized Roubaix Elite is my axe, my love and my freedom. But I started having perplexing issues with shifting that weren't quite fixed with a simple adjustment or my new(and after over 6500 miles on the bike, needed) cassette and chain.
Rob at Pedal Sports went over my bike with a fine tooth comb and found that the cable guide under the bottom bracket was flattening out, leaving the cable to rub the frame and like a tiny hacksaw the cable was wearing a groove into the finish.
The day my bike was in the shop, the Specialized rep happened in and Rob showed him the bike. Well, I guess Rob did some good talking because Specialized is now replacing my frame... with a hot new 2009 frame!!!
Am I dreaming? Replacing my frame? Because of a small groove? I tell you, Specialized stands behind their products and their dealers.
Most of all, I consider myself SO lucky that I happened upon this shop two years ago. When other shops looked at me and wanted to sell me a comfort bike or a cruiser, the guys at Pedal Sports took the time to listen and fit me to the perfect bike. Now, they're my motivators, my team and my friends. I can't even begin to tell you how much these guys mean to me. It's amazing how much my life has changed for the better because of them.
Try to get that from Wally World.
Rob, you ROCK!!!
Advocacy.
My 2007 Specialized Roubaix Elite is my axe, my love and my freedom. But I started having perplexing issues with shifting that weren't quite fixed with a simple adjustment or my new(and after over 6500 miles on the bike, needed) cassette and chain.
Rob at Pedal Sports went over my bike with a fine tooth comb and found that the cable guide under the bottom bracket was flattening out, leaving the cable to rub the frame and like a tiny hacksaw the cable was wearing a groove into the finish.
The day my bike was in the shop, the Specialized rep happened in and Rob showed him the bike. Well, I guess Rob did some good talking because Specialized is now replacing my frame... with a hot new 2009 frame!!!
Am I dreaming? Replacing my frame? Because of a small groove? I tell you, Specialized stands behind their products and their dealers.
Most of all, I consider myself SO lucky that I happened upon this shop two years ago. When other shops looked at me and wanted to sell me a comfort bike or a cruiser, the guys at Pedal Sports took the time to listen and fit me to the perfect bike. Now, they're my motivators, my team and my friends. I can't even begin to tell you how much these guys mean to me. It's amazing how much my life has changed for the better because of them.
Try to get that from Wally World.
Rob, you ROCK!!!
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