C
Cthulhu
Guest
Hey norm, I am thinking of getting one.... any comparable alternatives? What was the outcome of the last call (are they fixing your original one or just sending a replacement)?
well, we're gonna have to agree to disagree then.😉 i still think that's no reason to come online and slam the product and company like that. mainly because i'm 100% sure your opinion will be almost completely different 1 week after the problem is resolved.
stuff doesn't break/malfunction nearly that often for me. in fact, the only products i've had malfunction in quite some time have been the garmin, which i attribute to user error for charging it with the energi-2-go, and my bontrager cranks, which are now working fine after the application of some loc-tite.
I think Norm did make out alright with their support/return department after some pain and silly phone stuff but I think all in all they stood behind their product.
They did stand behind their product, ultimately. I got a unit and it works. So I got that going for me, which is nice. I haven't bothered plugging it into a PC yet though, because I've lost desire to upload/download data. I'm not convinced it won't happen again, in some way/shape/form. And I guess it goes without saying that I don't think I would trust it to ride somewhere I wasn't sure I could get out of myself, like taking an Allamuchy loop blind, for instance.
if only it had better mapping functions.