And on cue, Santa Cruz gives me a quote of $800 plus shipping for a new front triangle.
How the fuck is it that cracking a $3300 frame on a simple trail maneuver like hopping a tree, 4 rides into the new bike, ISN'T A DEFECTIVE FRAME? Am I supposed to walk my bike over logs now? Should I take up hiking instead of mountain biking?
i bet the frame is still 100% strong and you could ride it for many years with no ill effects. You could also get it repaired which might actually make it stronger than stock: http://www.swampghostframeworks.com/Services.html i'm thinking my next bike might be a pole bike made out of cnc'd tool aluminum
Can you teach a skills class the same day you do the remake?This video may need a revisit
And on cue, Santa Cruz gives me a quote of $800 plus shipping for a new front triangle.
How the fuck is it that cracking a $3300 frame on a simple trail maneuver like hopping a tree, 4 rides into the new bike, ISN'T A DEFECTIVE FRAME? Am I supposed to walk my bike over logs now? Should I take up hiking instead of mountain biking?
Belmont Wheelworks in Belmont, Massachusetts. I've been a sales associate there for 2 years. I've actually sold 2 of this same frame to consumers already.@phillychris498 what shop did you get the bike from?
Belmont Wheelworks in Belmont, Massachusetts. I've been a sales associate there for 2 years. I've actually sold 2 of this same frame to consumers already.
Yes. Impact and not a defect.And how come they aren't honoring the lifetime warranty? Cause they said it's due to impact?
Man, sounds like some BSYes. Impact and not a defect.
It's definitely BS. I slammed logs on my old aluminum frame and 1300 miles of trail later and it's in better shape than my 10 day old trail bike.Man, sounds like some BS
It's definitely BS. I slammed logs on my old aluminum frame and 1300 miles of trail later and it's in better shape than my 10 day old trail bike.
This is the trail style where I ride in Massachusetts:
If a 2020 mountain bike can't handle logs, how is it supposed to handle rock?
They do need the old frame in order to send the new one yes. And they just destroy itWhat a shame man. Do they have to take the defective frame back in order to get the new one at $800 ?