This never fails to get my attention.
I've bought lots of cars from dealers, and the only "car guy" I ever dealt with was at Academy Honda, when I was test driving a 2000 Civic Si. Which I didn't buy anyway.
Every other guy that sold me a car might as well have been selling lawn mowers, wall paper, or cinder blocks. I knew way more about what I was buying than they did.
For years I didn't understand why buying a new car at a dealership is such a pain in the ass and makes no sense. Until I realized that the regular car buyer goes in to buy a car exactly the same way they do when their microwave dies and they run over to Sears to get a new one.