Awesome Day at wotk... not

[Dingo]

without judgement on either of you - his responsibility is to replace/repair what you have. if the value of that X year old bike rack is $50. Then it is $50.
He does not have to replace the functionality that it provided with a new rack.

that being said, it would be a douche move on his part not to dig in for a couple hundred for the inconvenience, and hitting it without saying anything. <-- and i find this the most disturbing part, who does that?

I got 300 out of him. I will call it even, except the part where I had to track him down.

 

[Blair]

I got 300 out of him. I will call it even, except the part where I had to track him down.

whenever my rack/bike is on the car I back into spots. I always take the rack off when not using.

 

[Patrick]

I got 300 out of him. I will call it even, except the part where I had to track him down.

if you replace it for $250, give him $25 back.
set the example.

i was coming from a legal angle, anything you can negotiate is fair game......

let's ride!

 

[Gnick]

glad you were able to track him down man. I cant believe someone would do that and try to act like nothing happened.

a few weeks ago my wife and I went to the grocery store and i stayed in the car while she went in. Some asshole shoved her cart directly into the side of my car and didn't even blink. Like the side of my car was the cart return. Obviously she didn't know i was in the car. She didn't even think twice about it. Just got into her car and attempted to drive away until i basically laid on the hood of her Mercedes. The funniest thing is, she tried to lie and say it wasn't her.

 

[Dingo]

Update:
Contacted 1-up last week to ask a few questions, no big deal. Was not happy with the 'tude on the phone. Shouldn't it be a happy vibe I get back? Anyway's, I did order on line, the single and the add on rack.
Not even an e-mail back as per the order has been received, or confirmed.
So e-mailed my concerns today and still no response.

Sure hope the customer service is better than the ordering process.

 

[Glenn Rides After 4 PM CST]

The only email I got was my PayPal email.
They ship the next morning 2-3 day fedex

 

[MissJR]

Oh man... I just put my new bike rack on my car... I should not be reading this thread.

:/

 

[Dingo]

The only email I got was my PayPal email.
They ship the next morning 2-3 day fedex

A tracking number would be nice. Geez a $2.00 item from the big 'A' has better customer updates. So if FedUp drops it on my porch and someone swipes it, I would never had known it was delivered.
How awesome is that?

 

[Kaleidopete]

A tracking number would be nice. Geez a $2.00 item from the big 'A' has better customer updates. So if FedUp drops it on my porch and someone swipes it, I would never had known it was delivered.
How awesome is that?

..........and your address is?.....

 

[Glenn Rides After 4 PM CST]

A tracking number would be nice. Geez a $2.00 item from the big 'A' has better customer updates. So if FedUp drops it on my porch and someone swipes it, I would never had known it was delivered.
How awesome is that?

I went through old emails and I did get a tracking and purchase confirmation email.
Did you order it through the new 1up web site?

 

[Dingo]

I went through old emails and I did get a tracking and purchase confirmation email.
Did you order it through the new 1up web site?

Yeah, new website. Also contacted via email 3 days after ordering. No reply.