My close friend has a C6 Corvette that had a recall for a faulty fuel pump sending unit. 4 hour job. He went to the Chevy dealer today and I went to the BMW dealer for my break-in service (engine oil and diff oil change).
My service visit at BMW:
My service writer was a 5'10" Polish woman in her 20s with large fake breasts, a tight cotton dress, and thigh high boots.
Fox News was on.
I had two espressos and fresh fruit.
Service was estimated to take 90 minutes; I was out of there in 50 minutes.
His service visit at Chevy:
His service writer was an overweight, middle-aged woman with bad teeth who smelled of smoke and coffee.
CNN was on.
The coffee machine was out of order.
They broke the wiring harness for the fuel pump when they dropped the fuel tank; they can't get a replacement until Friday.
They had no loaner cars for him.